How do I track my UPS international package?

Shipping internationally can sometimes feel like a complex task, especially when you’re eagerly waiting for your package to arrive. Fortunately, UPS tracking has developed an efficient tracking system that allows customers to follow their shipments from start to finish.

Whether you’re shipping a package to a friend in another country or expecting an important business delivery, tracking your UPS international package is straightforward. Here’s a comprehensive guide on how to do it.

1. Understanding UPS Tracking Numbers

Before diving into the tracking process, it’s essential to understand the role of your UPS tracking number. When you ship a package with UPS, you receive a unique tracking number, often 18 characters long, starting with ‘1Z’. This number is crucial as it acts as an identifier for your shipment. Without this tracking number, it’s almost impossible to track the package. If you haven’t received a tracking number, you should contact the sender to retrieve it.

2. Steps to Track Your UPS International Package

Once you have your tracking number in hand, tracking your package becomes an easy process. UPS offers several ways to monitor your package’s journey, whether you prefer using the UPS website, mobile app, or receiving email alerts.

a) Using the UPS Website

The easiest and most common method of tracking your UPS international package is through their official website. Here’s how:

1. Visit the UPS tracking website.
2. Locate the “Tracking” option at the top of the homepage.
3. Enter your unique tracking number in the provided field.
4. Press “Track” to see the current status of your package.

Once you’ve entered the tracking number, UPS will provide real-time updates on the location and status of your package. You can view information such as when the package was picked up, its journey through different checkpoints, and an estimated delivery date.

b) Using the UPS Mobile App

For those who prefer to track their packages on the go, the UPS mobile app is a convenient tool. Available for both iOS and Android devices, the app allows you to enter your tracking number and follow your package’s journey in real-time. To track your package via the app:

1. Download the UPS mobile app from the App Store or Google Play Store.
2. Open the app and tap on the “Tracking” tab.
3. Enter your tracking number and tap “Track.”

The app also lets you enable push notifications so that you’ll receive alerts whenever the status of your package changes.

c) Receiving Email Notifications

UPS also offers email tracking notifications for customers who want regular updates. If you’re interested in receiving email alerts about your package, follow these steps:

1. Go to the UPS tracking page.
2. Enter your tracking number and click “Track.”
3. Once the tracking details appear, select the option to receive tracking updates via email.

You’ll receive emails about significant updates, such as when the package reaches a new location or is out for delivery.

3. Understanding Tracking Status Terms

When you’re tracking your UPS international package, you might encounter a variety of status updates. Here’s a breakdown of some common terms:

• In Transit: Your package is on its way to the destination but hasn’t yet arrived.
• Out for Delivery: Your package is with the delivery driver and will be delivered today.
• Delivered: The package has been successfully delivered to the recipient.
• Exception: There’s been an unexpected issue, such as a customs delay or an incorrect address.

Understanding these terms will help you better gauge where your package is and when you can expect it.

4. Customs and Delays

International shipments often need to pass through customs, which can sometimes cause delays. When tracking your UPS international package, it’s essential to keep in mind that customs clearance is a normal part of the shipping process.

If your package is held at customs, the tracking status will often provide a notification stating “Held in Customs.” While this can be frustrating, it’s usually just a matter of waiting for the necessary inspections and documentation to clear. If the delay persists, you can contact UPS customer service for assistance.

5. Using UPS My Choice for More Control

For more control over your deliveries, consider signing up for UPS My Choice. This service provides additional features, such as the ability to reschedule a delivery, redirect your package to another location, or even authorize a delivery without needing a signature.

To use UPS My Choice:

1. Sign up for the service on the UPS website.
2. Once enrolled, you can log in to your account and manage all your shipments.
3. You can also receive alerts and updates about your package’s status.

This tool is especially useful if you’re dealing with international shipments, as delivery times can sometimes vary due to customs processing.

6. What to Do If Your Package Is Delayed

While UPS and Fedex tracking is known for its reliable service, there can be occasional delays. If your international package seems stuck in transit or delayed at customs for an extended period, there are steps you can take:

• Check the tracking status for any specific information or updates.
• Contact UPS Customer Service for assistance if the package hasn’t moved in several days.
• Check with customs authorities if the tracking status indicates the package is held at customs.

By following these steps, you can ensure that your package is on the right track and will arrive as soon as possible.

Conclusion

Tracking your UPS international package is a straightforward process offers multiple tools to help you stay informed about your shipment. Whether you prefer to track via the website, mobile app, or receive email notifications, you can always know where your package is at any point during its journey. Remember, understanding tracking terms and being patient with customs can help alleviate any concerns you might have while waiting for your package.